Thao is a Senior Associate in our Insurance & Health team and is based in the Brisbaen office. She joined the firm in September 2021.
At Barry.Nilsson, Thao specialises in Queensland CTP claims.
Thao has worked exclusively in the area of personal injuries since her admission in 2011. She has represented both corporate and private clients with respect to CTP, public liability, and workers’ compensation claims.
Thao’s focus is on resolving claims promptly and appropriately, which she achieves through providing her clients with balanced and pragmatic advice.
With experience acting on behalf of both claimants and defendant insurers, she appreciates the issues facing both parties to litigation and can work effectively with both sides to achieve a compromise.
“I enjoy working with my clients to develop strategic and innovative ways to successfully resolve claims.”
Thao also has in-house experience, having worked for several years as a claims manager at a large Queensland CTP insurer managing a portfolio of motor vehicle accident claims.
“I am passionate about insurance law because it requires utilising technical and practical skills to identify the relevant issues to a claim and undertake thorough investigations in order to advocate and negotiate the best outcome for my clients.”
Thao holds a Bachelor of Laws and a Bachelor of Business (Management) from the Queensland University of Technology. She is also a member of the Queensland Law Society and Association for Women In Insurance (Qld).