Insurance Law Review 2019 Insurance Law Review 2019

Sydney: The Ivy Sunroom

Wednesday, 23 October 2019

5.30pm for 6.00pm start

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Insurance Law Review 2019

Join us at BN's premier annual learning event to discuss the changing customer and business expectations in claims handling and governance issues in the contemporary insurance environment.

Those in the insurance industry are already conscious that technology and changing social and cultural trends are global disruptors for our sector. Technology, and the demands of customer mobility, are driving change in the industry and the way we do business, both here and overseas.

Add to that the changing landscape of claims handling and litigation, in particular the rise of class actions, the prevalence of catastrophic claims and the fallout from the recent Financial Services Royal Commission, and the industry may find itself confronting a perfect storm.

So, what does the future hold for insurance claims professionals? And what are the opportunities and challenges confronting the insurance claims workspace of the future?

BN's Rob Samut will be joined by an impressive line up of industry experts to explore and explain the issues confronting claims professionals in the future, in an ever changing work and claims environment. Meet our speakers below!

Following the formalities, attendees are invited to continue the conversation over a glass of wine and canapes.

We look forward to seeing you at the 2019 Barry.Nilsson. Insurance Law Review. 

Please contact the Barry.Nilsson. events team at for more information about this event.


Rob Samut, Barry.Nilsson.

As the leader of Barry.Nilsson.'s national Health Law team, Rob draws on his 20 years of experience in insurance law to adopt a client focused and strategic approach to supporting clients. As a result, Rob is recognised as an insurance expert by clients who value his thought leadership on managing future risk and opportunities.

A dynamic lawyer with a few strings to his bow, Rob is also the founding principal of BN's unique and highly regarded training arm for insurance professionals, Elevista Interactive Learning. For more than a decade, Elevista has elevated the knowledge of thousands of insurance, broking and risk management professionals throughout Australia and New Zealand.

Catherine Carlyon, AXA XL

Catherine joins us at all three of our events.

Catherine took up her current role as Head of Asia Pacific Claims in January 2017, responsible for all aspects of the claims organisation across the region. Prior to this, Catherine was Chief of Staff for Global Claims, having worked with XL Catlin in Global Claims Management for 11 years.

Catherine joined XL Catlin in the aftermath of the 2005 hurricanes, and one of her first responsibilities was to establish a more robust catastrophe response across the organisation, much of which still exists today.

A qualified Chartered Accountant, Catherine spent 10 years with KPMG, accounting and consulting on organisational, finance and process matters with insurance companies, during which time she lived and worked in the UK, Australia and US. Catherine holds a BA Hons in Biological Sciences from St. John’s College, Oxford.

Catherine is also passionate about inclusion and helped establish AXA XL’s Inclusion Committee in Australia, focused on promoting a diverse and inclusive workplace. She is also heavily involved in the annual Lloyd’s Diversity & Inclusion Festival.

Brian Burgess, QBE Insurance

Brian joins us at our Brisbane event. Brian has been the Service Manager of the Queensland Liability Claims Team for over 10 years, and joined QBE 19 years ago after gaining 16 years insurance experience whilst working in Sydney, Newcastle and Brisbane. Brian is a Senior Associate of ANZIIF and has worked on the AILA Committee in Queensland. 

Brian specialises in the technical aspects of liability claims with a strong commitment to staff training. He is also very willing to facilitate Liability Claims Training for internal staff as well as QBE’s Customers and Service Providers. He maintains a strong focus on the key financial areas whilst empowering his team to reach their personal goals.

Richard Adamczyk, AIG

Richard is the AIG Financial Lines Claims Manager for Australasia, managing a large and specialised team of Senior Claims Examiners across a number of offices. Richard joins us for our Melbourne event.

With over 14 years experience in insurance across legal and industry, Richard has considerable expertise in driving to resolution class actions and major losses across various lines of insurance including the financial lines suite, both directly and through his guidance and leadership. From early in his career, he has been involved in director’s duties and professional indemnity matters.

Richard participates in various training programs for brokers and insureds and, after serving as President, continues on the Committee of the AILA Victorian Chapter. In 2017 Richard was recognised by Doyle's Guide as a Leading In House Insurance Lawyer.

Aaron Turner, Chubb Insurance

Aaron is the Casualty & Major Accounts Claims Manager ANZ, Claims at Chubb Insurance and joins us for our Sydney event.

Aaron joined Chubb UK in 2008 as a Senior Claims Specialist before moving to Chubb Australia in 2011. Aaron has over 10 years London market experience in property and casualty claims, and predominantly worked on employers liability, public and products liability matters as well as custom products including life science and errors and omissions claims.

In his current role, Aaron is responsible for managing the Australian and New Zealand casualty claims team who handle a wide variety of personal injury and property damage claims as well as complex products liability and breach of contract claims.