Public & Product Liability Public & Product Liability

Public & Product Liability

At Barry.Nilsson., our team of lawyers located in offices around Australia have extensive experience with handling third-party public and product liability claims.

They regularly assist insurers, mutuals, underwriters and brokers operating in both the Australian and London markets, as well as Australian-based self-insureds and third-party administrators.

Our public and product liability legal team is equipped to handle both personal injury and property damage matters. We have specific expertise in handling claims involving:

  • Complex policy coverage or indemnity issues
  • Large loss recoveries
  • Multi-party disputes
  • Defective products
  • Negligent and/or defective building work
  • Sensitive claims
  • Dual insurance claims.

We provide coverage advice for most claims in which we receive instructions and continue to manage coverage issues for you throughout claims, including where cover is declined or disputed. We can also advise on any other issues relevant to managing your relationship with your clients.


Third-party personal injury claims

We have the skills to handle any personal injury matter, whatever its size or complexity.

Every year, we handle a high volume of claims, including those resulting from:

  • Assaults and bullying
  • Sexual abuse
  • Catastrophic injuries
  • Dependency
  • Dust diseases
  • Nervous shock
  • Slips and trips
  • Workplace injuries, including manual handling, working at heights, and working with machinery
  • Workplace health and safety issues, including investigations and coronial inquests.

We also deal with fraudulent claims and class actions, as well as sensitive claims that may attract media attention.

As a firm that was founded in Brisbane and has operated for many years in Queensland, we have particular expertise in handling claims falling under the Personal Injuries Proceedings Act 2002 (Qld).

Third-party property damage claims

Our lawyers are experienced in assisting insurers and their insureds with large third-party property damage claims, including those for:

  • Property damage resulting from flood or fire
  • Diminution of value of property or business, including business interruption
  • Damage to plant or equipment
  • Damage to motor, rail and marine vehicles (as well as associated infrastructure)
  • Contamination and pollution
  • Damage to buildings, including building defects.

As is the case with personal injury claims, we are well equipped to handle anything from small claims (such as house fires) to multi-million dollar claims and class actions.


We believe that there are a number of reasons why we tend to develop long-term relationships with our clients.

We look at every insurance matter strategically

At Barry.Nilsson., our lawyers understand that every claim, whatever its size, requires a tailored approach to achieve the best possible outcome for our clients. For instance, high-volume, less complex personal injury cases require a different strategy than media-sensitive, high-value and complex property claims.

We don’t just follow the standard claims management process for the sake of it. Instead, we work with you to develop the best possible strategy for managing your claim, especially if it is complex, and to meet your claim objectives.

In sensitive claims, such as abuse matters, we set a bespoke strategy for each matter based on the claim circumstances and ensure the claimant feels supported by all involved parties and is treated sympathetically, with empathy and the upmost respect. 

Most importantly, our aim is always to achieve a sensible early resolution of every matter that lands on our desks.

We are highly skilled negotiators and advocates

In our experience, a high percentage of insurance claims can be resolved by employing the right negotiation skills. As a firm that specialises in alternative dispute resolution, our lawyers are equipped to resolve claims as quickly and cost-effectively as possible.

If a matter does end up in court, our lawyers are experienced and highly skilled advocates, so you know that you have the best possible representation.

We work with clients in a wide range of industries

We have expertise in managing public and product liability claims in the following industry sectors:

  • Agriculture
  • Building and construction, including complex construction and engineering matters
  • Contractors
  • Education
  • Religious institutions
  • Host employers
  • Infrastructure
  • Local government
  • Manufacturing
  • Mining and resources
  • Real estate (including claims involving strata schemes, body corporates, community title schemes, developers and property managers)
  • Shopping centres
  • Telecommunications
  • Transport
  • Utilities.

Our knowledge of these industries means that we hit the ground running with any new claim.

We specialise in insurance

At Barry.Nilsson., insurance is our focus. We know the industry and what you need to be successful in it.

Many of our lawyers have undertaken secondments or worked in-house for large general insurers such as Suncorp, AIG, IAG, QBE European Operations and QBE Australia, as well as for brokers such as Marsh. This means that they know how your business works so they can assure that we meet those needs through the service we provide to you.

We’re responsive

We are always in regular communication with our clients. If you retain us, you will find that we’ll organise regular catch-ups to stay abreast of what is going on in your business and to ensure that we are meeting your expectations.


We are appointed to the panels of many national and international insurers, who trust us to handle complicated and portfolio-significant claims effectively and cost-efficiently. Our clients know that we provide an outstanding service, irrespective of a matter’s size or complexity. In addition, we regularly act for large corporate insureds and understand the importance of the relationship our clients have with its customers, particularly those who are multinational.

Need assistance?

Submit an enquiry online and we will be in touch as soon as possible, or call one of our national offices directly.