Business Continuity – COVID-19
With the return to ‘COVID normal’ conditions, we take this opportunity to reaffirm our commitment to providing a safe working environment for our staff and guaranteeing business continuity for our clients.
BN has a detailed Disaster Recovery and Business Continuity Plan which is regularly reviewed and incorporates changes to systems, processes, staff, environmental and community factors, as well as biannual testing using event simulation.
Our Business Continuity Plan responds to the coronavirus pandemic in the manner set out below.
In accordance with government directions on COVID-19 guidelines and restrictions in each state, the status of our national offices are as follows:
|QLD||Open with a COVID safe plan in place|
|NSW||Open with a COVID safe plan in place|
|Vic||Open with a COVID safe plan in place|
|SA||Open with a COVID safe plan in place|
|WA||Open with a COVID safe plan in place|
|Tas||Open with a COVID safe plan in place|
BN has in place comprehensive, compliant COVID Safety Plans in all offices, to ensure our operations maintain government and health guidelines and protects the health and safety of our people, clients and the community.
When in our offices, staff and visitors are directed to observe all COVID-normal practices, including social distancing and increased hygiene practices, maximum limits apply to meeting rooms and other areas, and an extensive office cleaning schedule is in place. In some cases, it may be a requirement to wear face masks. Staff continue to have access to flexible working arrangements. In line with current government health advice, staff and clients who are unwell or vulnerable are advised to remain isolated.
Working from Home
BN quickly transitioned to remote working arrangements across all our offices at the outset of the COVD-19 pandemic. Many of our people continue to work remotely on a regular basis, and the firm can quickly transition to broad scale remote working in line with government and health directives, as required.
A suite of mobile apps allow staff access to key applications and functions including virtual meetings, mobile time recording, dictation, emails and document management systems, and protocols are in place to ensure confidentiality of client information.
Workplace Health & Safety
BN is committed to the health and safety of our people, regardless of work location. We have disseminated information to all staff regarding personal hygiene including best practice in infection control, the symptoms and epidemiology of coronavirus. We have made infection control materials readily available to all staff.
We have mandated notification to our People & Culture team and a period of 14 days self-isolation in circumstances where an individual is tested for coronavirus, diagnosed as having coronavirus or been in contact with someone who has been tested or diagnosed.
All staff have been provided with access to our Employee Assistance Program to help them through this difficult time.
Work related travel is based on government restrictions and informed by case numbers. When case numbers are high, our recommendation is for travel to be limited to business critical requirements.
Meetings and Events
All internal and client meetings and events are arranged in accordance with government and health directives. At times, access to our offices may be limited to business critical meetings (with appropriate hygiene and distancing measures in place). In those circumstances, all other meetings and events will be conducted virtually using Microsoft Teams.
We will continue to offer e-newsletters, legal updates and our podcast.
Of paramount concern with a mobile workforce, and at all times, is the security of our clients’ data. BN operates Citrix XenApp virtual desktop technology, ensuring all staff can securely access business information from any location, on any device, via two-factor authentication. Access is secured through mobile device management software and layered with VPN protection ensuring our clients’ information is always secure.
We commit to continually monitoring the COVID-19 situation to ensure all appropriate measures are in place to protect our staff and ensure our business continuity.
For any queries, please contact us.
Last updated: 14/01/22